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User&Market Researcher

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Responsibilities

Junior:

  • Assisting in organizing respondent recruitment.
  • Creating and maintaining an internal user research database (CRM).
  • Gathering requirements from clients for research, assisting, and eventually conducting unmoderated studies independently.
  • Assisting and then independently implementing the entire cycle of desk-based market research - from stakeholder interviews to client presentations.
  • Daily monitoring of competitors and the market.
  • Overall assistance in any research projects aligned with business goals - both strategic and tactical.

Middle:

  • Conducting both qualitative and quantitative full-cycle user and market research - from gathering requirements to client presentations.
  • Daily monitoring of competitors and the market.
  • Supporting the internal user research database (CRM).
  • Systematically enriching the team's knowledge about the market and users, which should take on a structured form (collaboratively with the manager).
  • Developing collaboration with related departments: marketing, analytics, and art department (collaboratively with the manager).
  • Active participation within the defined area of responsibility in any research projects aligned with business goals - both strategic and tactical.
  • Conducting educational workshops.

Requirements

Junior:

  • Fluent or near-native proficiency in English.
  • Exceptional skills in structuring information and supporting others in their tasks and projects
  • Advanced proficiency in using Excel.
  • Confident in conducting desk-based research: adept at diving into any topic from scratch.
  • Understanding of contemporary digital practices: familiarity with metrics for evaluating application and website effectiveness.
  • Familiarity with and being ready to adapt to Western communication culture.
  • Ideally, hands-on experience with tools for monitoring digital competitors.
  • Ideally, familiarity with complex survey logic, post-data collection database cleaning, and an understanding of the advantages of different survey platforms.
  • High emotional intelligence: an ability to intuitively understand people, swiftly discerning their genuine reactions beyond mere words.
  • Proactive attitude, a keen desire for continuous learning, and a willingness to share knowledge with others.

Middle:

  • All the skills outlined for a Junior position, augmented by:
  • Substantial real-world experience in conducting both qualitative and quantitative research. you should be prepared to tell us about the intricacies of conducting actual researches in the Western market.
  • Comprehensive knowledge of all potential types of product research.
  • Proficient understanding of the theory governing product research and its core principles.
  • Familiarity with the landscape of the Western market for research platforms.
  • Ongoing self-development showcased through completed courses, active participation in webinars hosted by Western counterparts, and avid consumption of Western literature.
  • Bonus points for candidates at any level: Proficiency in Python at a level adequate for crafting web scraping tools, data sorting, interpreting images into text, and subsequent analysis.

Conditions

  • Professional development — paid training and courses, online / offline lectures, workshops and trainings. Our employees take part in all major IT meetups;
  • Adaptation — qualitative onboarding, we help to quickly and smoothly solve all problems. regularly collect feedback throughout the trial period;
  • Career development — Review is conducted every 6 months, we monitor the results and help improve performance;
  • Equipment — everything you need to work: powerful, additional monitors, phones\devices\ software license;
  • Balance between work and personal life — the ability to conveniently build your work schedule, take vacations and days off without a bunch of approvals and bureaucracy;
  • Health — extended voluntary health insurance (on the territory of Montenegro);
  • Office space — a cool office in Montenegro, with comfortable workplaces and lounge areas;
  • Relocation — we offer a full package of documents for those who are ready to move to Montenegro, and we help with obtaining a residence permit;
  • Prequel+ — premium access to the entire Prequel product.
This job opening is archived