User&Market Researcher
Responsibilities
Junior:
- Assisting in organizing respondent recruitment.
- Creating and maintaining an internal user research database (CRM).
- Gathering requirements from clients for research, assisting, and eventually conducting unmoderated studies independently.
- Assisting and then independently implementing the entire cycle of desk-based market research - from stakeholder interviews to client presentations.
- Daily monitoring of competitors and the market.
- Overall assistance in any research projects aligned with business goals - both strategic and tactical.
Middle:
- Conducting both qualitative and quantitative full-cycle user and market research - from gathering requirements to client presentations.
- Daily monitoring of competitors and the market.
- Supporting the internal user research database (CRM).
- Systematically enriching the team's knowledge about the market and users, which should take on a structured form (collaboratively with the manager).
- Developing collaboration with related departments: marketing, analytics, and art department (collaboratively with the manager).
- Active participation within the defined area of responsibility in any research projects aligned with business goals - both strategic and tactical.
- Conducting educational workshops.
Requirements
Junior:
- Fluent or near-native proficiency in English.
- Exceptional skills in structuring information and supporting others in their tasks and projects
- Advanced proficiency in using Excel.
- Confident in conducting desk-based research: adept at diving into any topic from scratch.
- Understanding of contemporary digital practices: familiarity with metrics for evaluating application and website effectiveness.
- Familiarity with and being ready to adapt to Western communication culture.
- Ideally, hands-on experience with tools for monitoring digital competitors.
- Ideally, familiarity with complex survey logic, post-data collection database cleaning, and an understanding of the advantages of different survey platforms.
- High emotional intelligence: an ability to intuitively understand people, swiftly discerning their genuine reactions beyond mere words.
- Proactive attitude, a keen desire for continuous learning, and a willingness to share knowledge with others.
Middle:
- All the skills outlined for a Junior position, augmented by:
- Substantial real-world experience in conducting both qualitative and quantitative research. you should be prepared to tell us about the intricacies of conducting actual researches in the Western market.
- Comprehensive knowledge of all potential types of product research.
- Proficient understanding of the theory governing product research and its core principles.
- Familiarity with the landscape of the Western market for research platforms.
- Ongoing self-development showcased through completed courses, active participation in webinars hosted by Western counterparts, and avid consumption of Western literature.
- Bonus points for candidates at any level: Proficiency in Python at a level adequate for crafting web scraping tools, data sorting, interpreting images into text, and subsequent analysis.
Conditions
- Professional development — paid training and courses, online / offline lectures, workshops and trainings. Our employees take part in all major IT meetups;
- Adaptation — qualitative onboarding, we help to quickly and smoothly solve all problems. regularly collect feedback throughout the trial period;
- Career development — Review is conducted every 6 months, we monitor the results and help improve performance;
- Equipment — everything you need to work: powerful, additional monitors, phones\devices\ software license;
- Balance between work and personal life — the ability to conveniently build your work schedule, take vacations and days off without a bunch of approvals and bureaucracy;
- Health — extended voluntary health insurance (on the territory of Montenegro);
- Office space — a cool office in Montenegro, with comfortable workplaces and lounge areas;
- Relocation — we offer a full package of documents for those who are ready to move to Montenegro, and we help with obtaining a residence permit;
- Prequel+ — premium access to the entire Prequel product.